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Once a successful candidate is employed with NTHA Trainees and Apprentices we provide them with a Field Officer. A Field Officer will provide mentoring to the apprentice or trainee and Host Employer for the full duration of their employment. The initiative behind this support is to assist the apprentice or trainee in dealing with any issues, (big or small) that may arise during their training period and at the same time help the apprentice or trainee to achieve their training and personal goals.
NTHA Trainees and Apprentices Field Officers are accessible, respectful, knowledgeable, skilled, and trained in assisting apprentices and trainees. The Field Officer will be in regular contact with the apprentice or trainee to encourage teamwork, cooperation, initiative, and personal & professional development.
All NTHA Trainees and Apprentices are on a scheduled contact plan and their Field Officer will attend their worksite approximately every 10-15 weeks.
The Field Officer will schedule and meet with the apprentice or trainee and Host Employer to complete items such as:
WORKPLACE HEALTH AND SAFETY (WHS) ASSESSMENTS PROVIDING APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT ISSUE COUNSELLING NOTICESDISCUSS CURRENT TRAINING MODULES AND RELAY TAFE/RTO FEEDBACK ANSWERING TIMESHEET AND OR TRAINING RELATED QUESTIONS DISCUSS AND FOLLOW UP ON CURRENT AND PREVIOUS GOALS PERFORMANCE ASSESSMENTS
We ensure our trainees and apprentices get the most from their on-the-job training through face-to-face performance assessments which are carried out approximately every 13 weeks.
The Host Employer and the trainee or apprentice will complete a written feedback assessment, based on the trainee or apprentice's overall on-the-job performance.
Regular assessments can help all parties to highlight & discuss the following:
OVERALL PERFORMANCE
ATTITUDE AND COMMUNICATION IN THE WORKPLACE 
PERSONAL OPPORTUNITIES, GOALS AND OVERCOMING CHALLENGES
OUTSTANDING WORK AND PRAISE
ANY SKILL GAPS
SAFETY
The assessment feedback and results are discussed at length with all parties. This is an ideal opportunity to celebrate great work and recognise stand-out performers. Whilst celebrating success it also enables trainees and apprentices to identify areas for growth.
If during the process an apprentice or trainee is consistently showing performance issues and have not taken the required action to improve in these areas a performance management plan will be put in place.
If the plan is not adhered to, the Field Officer, with the consent of the Host Employer, may be required to issue a counseling/warning notice to the trainee or apprentice.
